1. Purpose of Information Storage

The website www.anhvupharma.com is managed by Anh Vu Pharmaceutical Whenever Customers access our Website, the system automatically records the IP address and uses “Cookies” as a tool for checking and storing information. The use of this function helps us better support Customers and understand their needs and preferences. We also combine Customers’ IP addresses and domain names with other information provided by Customers. Such information may be provided through emails sent to us or information submitted when Customers register accounts, provide feedback, request support, respond to surveys, participate in contests, or join promotional activities.

2. Scope of Information Usage

The collected information is intended to support transparent business operations and customer care activities, including:

  • Providing product information and consultation upon customer request.
  • Responding to inquiries, feedback, suggestions, and complaints from customers.
  • Sending information about new products, promotional programs, and seminars organized by the brand or co-hosted with other brands.
  • Conducting surveys and collecting customer reviews and evaluations.
  • Implementing product promotion and marketing campaigns.

In certain cases related to the purposes mentioned above, we may consider sharing information with trusted third-party partners working with Anh Vu Pharmaceutical. Accordingly, we will make every effort to ensure that recipients do not misuse customers’ information for purposes other than those agreed upon and permitted by the Customers. We also ensure that such information will not be used for any unlawful purposes.

3. Information Retention Period

Customers’ personal data will be stored until a cancellation request is received from the Customer. In all other cases, Customers’ personal information will remain securely stored on the server system of Anh Vu Pharma. Anh Vu Pharmaceutical. The following individuals or organizations may have access to confidential information:

  • Anh Vu Pharmaceutical and departments directly involved in supporting and fulfilling contracts with customers.
  • Trusted and qualified third-party partners of Anh Vu Pharmaceutical who assist in achieving the purposes of collecting users’ personal information, or third parties involved in the transfer or sale of all or part of our assets or business operations as mentioned above.
  • Where required by law, the Company is responsible for cooperating and providing Customers’ personal information upon request from competent authorities, including the Procuracy, Courts, or Investigation Police Agencies related to any legal violations committed by the Customer. Apart from the cases stated above, no individual or organization has the right to access Customers’ confidential information without consent or legal authorization.

4. Information Collection and Management Entity

Anh Vu Pharmaceutical

  • Address: 31/2 Hoa Binh Street, Bac Lieu Ward, Ca Mau Province, Vietnam
  • Phone (0291) 3957 900
  • Mail: Anhvupharma24@gmail.com

5. Commitment to Customer Information Confidentiality

By accessing and submitting information on the Website, Customers agree to the terms outlined in this privacy policy. We are committed to protecting Customers’ personal information and safeguarding users’ rights to the fullest extent possible. However, in practice, unavoidable incidents such as system intrusion attacks or unauthorized access by individuals or organizations may occur. Due to technical limitations, data transmitted over the Internet cannot be guaranteed to be 100% secure. In the event of any information security risk or data loss, Anh Vu Pharma will take immediate remedial actions or report the matter to the relevant authorities and notify Customers as soon as possible. If Customers do not agree with the above privacy policies, they may choose not to provide information to us. Anh Vu Pharmaceutical sẽ có biện pháp xử lý tức thời hoặc báo cáo đến cơ quan chức năng và thông báo đến Khách hàng trong thời gian sớm nhất. Nếu Khách hàng không đồng ý với những chính sách bảo mật trên, có thể từ chối gửi thông tin cho chúng tôi.